Privacy Policy for Adventure Kookaburra
Last Updated: October 21, 2025

Adventure Kookaburra is committed to protecting the privacy of customers and visitors to our website https://www.adventurekookaburra.com/ (the "Site"). This Privacy Policy explains how Adventure Kookaburra collects, uses, shares, and protects personal information in line with the Australian Privacy Principles (APPs), which are the 13 principles under the Privacy Act 1988 (Cth) governing how Australian businesses handle personal information. This Policy applies to our e-commerce and dropshipping business, which sells car interior accessories, storage solutions, and future camping gear.
If you are an international customer, additional privacy laws in your country (such as the EU’s General Data Protection Regulation, or GDPR) may apply. Adventure Kookaburra encourages you to review those laws, but this Policy is governed by Australian law.

1. Information Collected
Adventure Kookaburra collects only the personal information needed to run our business, such as processing orders and providing services. This includes: Personal Information: Name, email address, postal address, phone number, and payment details (like credit card information, processed securely through third-party providers) provided when you create an account, make a purchase, or contact Adventure Kookaburra.
Sensitive Information: Adventure Kookaburra does not collect sensitive information (like health data or racial origins) unless you provide it with clear consent (e.g., for custom fit gear requests), and it will be handled with extra care as required by Australian law.
Non-Personal Information: Device details (like IP address or browser type), website usage data (like pages visited or time spent on the Site), and information from cookies or analytics tools to improve the Site.

2. How Information Is Collected
Adventure Kookaburra collects information in these ways: Directly from You: When you fill out forms, make purchases, or contact Adventure Kookaburra via email or the Site.
Automatically: Through cookies or analytics tools (like Google Analytics) that track how you use the Site. You can control cookies via our Cookie Settings link or your browser settings.
From Third Parties: From payment processors, shipping carriers, or dropshipping suppliers (e.g., Dropshipzone) to complete your orders. Adventure Kookaburra ensures these parties follow privacy standards.
As required by Australian law (APP 5), Adventure Kookaburra notifies you about data collection at or before the time it happens, such as through this Privacy Policy or notices during checkout.

3. Use of Information
Adventure Kookaburra uses your personal information for the main purposes it was collected for, such as: Processing and delivering your orders, including handling payments and shipping.
Communicating with you about your orders or customer service inquiries.
Improving the Site, products, and services through analytics.
Meeting legal requirements, like tax reporting.
Adventure Kookaburra only uses information for other purposes if you agree or if allowed by Australian law (e.g., for closely related business needs). Adventure Kookaburra does not send marketing emails or newsletters unless you opt in, and you can opt out at any time.

4. Sharing Information
Adventure Kookaburra may share your personal information with: Third-party service providers, like payment processors (e.g., PayPal), shipping carriers, or dropshipping suppliers (e.g., Dropshipzone), to fulfill your orders.
Professional advisors (like accountants or lawyers) or government authorities if required by law.
For international customers or overseas suppliers, Adventure Kookaburra takes steps to ensure third parties handle your information in line with Australian privacy standards or informs you if they do not. Adventure Kookaburra does not sell your information.

5. Security of Information
Adventure Kookaburra takes reasonable steps to protect your personal information from misuse, loss, unauthorized access, or disclosure. This includes using secure servers, encryption for payment data, and access controls. In case of a data breach, we’ll notify you within 72 hours per AU law. However, no online system is completely secure, so Adventure Kookaburra cannot guarantee absolute security.

6. Access and Correction
You can ask to see or correct the personal information Adventure Kookaburra holds about you. To do so, contact Adventure Kookaburra at adventurekookaburra@gmail.com or use our Contact Page. Adventure Kookaburra will respond within 30 days and may charge a small fee for access if allowed by law. If your information is incorrect, outdated, or incomplete, Adventure Kookaburra will update it.

7. Anonymity and Pseudonymity
Where possible (e.g., for general inquiries), you can deal with Adventure Kookaburra anonymously or using a pseudonym. However, purchases require personal details for delivery or payment.

8. Data Retention
Adventure Kookaburra keeps your personal information only as long as needed for business purposes or legal requirements (e.g., up to 7 years for tax records), then securely deletes or anonymizes it.

9. Children’s Privacy
Adventure Kookaburra does not knowingly collect personal information from children under 18 without parental consent. If such information is collected by mistake, Adventure Kookaburra will delete it promptly.

10. Complaints
If you think Adventure Kookaburra has mishandled your personal information, contact adventurekookaburra@gmail.com with details. Adventure Kookaburra will investigate and respond within 30 days. If you’re not satisfied, complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.

11. Changes to This Policy
Adventure Kookaburra may update this Privacy Policy from time to time. Changes will be posted on the Site with the updated date. Your continued use of the Site means you accept the changes.

12. Contact Us
For questions about this Privacy Policy or your personal information, contact:

Email: adventurekookaburra@gmail.com

Thank you for trusting Adventure Kookaburra!